Element Lexington Hotel

The Element Lexington hotel by Westin (Starwood) is great if you have a need to be in the western or northwestern suburbs of Boston. The Element is a great concept. Very functional rooms, fairly good free meals and green tog boot. However, they are not a business friendly hotel (as much as they think they may be).

• The hotel needs to have the option of a direct dial phone line. Charge us $1 a day or something, but if someone is staying for an extended period, they should have a phone number. And now with Google Voice, we really need it.
• The Element claims to be an extended stay option, but charges full service hotel level outrageous rates for a domestic calls? A call into the same metro area (e.g., Boston), costs $1.50/minute!
• you need to renew your internet every day (even for wired!). This makes many applications unusable. For example, logmein/citrix/remote desktop in the case you leave your machine in the room and want to be able to login to it from your jobsite. Also, imagine being in the middle of a video conference and lose your connection since it happens to be 24 hours after you last re-upped your connection.
• they need more staff – the front desk doesn’t always pick up the phone. Certainly consider some type of VOIP (e.g., Vonage, Skype) solution if you are there long-term.

Element Lexington
727 Marrett Road – B
Lexington, MA 02421 USA
+1 (781) 761-1750